Support Experience
Support Experience
QUICK TURNAROUND AND GUIDANCE WHEN YOU NEED IT THE MOST
In-product help: Supply Chain Guru contains a detailed, context-sensitive help system that is installed with the software and is regularly updated through the auto-update feature.
Self-help modeling resources: Our customers are fully enabled to get the most out of LLamasoft technology and tools through a knowledge portal and resource center available from any web browser in the world, at any time.
Supply Chain Guru users have access to the following:
- Online help: reference materials, discussions, tips, techniques and conceptual material are available in the extended online help system
- Model library and tutorials: hundreds of sample models and step-by-step tutorials on how to model complexities of your supply chain are ready for download
- Video library: experienced coaches and consultants show you the ropes one click at a time