Support Experience

Support Experience

QUICK TURNAROUND AND GUIDANCE WHEN YOU NEED IT THE MOST

In-product help: Supply Chain Guru contains a detailed, context-sensitive help system that is installed with the software and is regularly updated through the auto-update feature.

Self-help modeling resources: Our customers are fully enabled to get the most out of LLamasoft technology and tools through a knowledge portal and resource center available from any web browser in the world, at any time.

Supply Chain Guru users have access to the following:

  • Online help: reference materials, discussions, tips, techniques and conceptual material are available in the extended online help system
  • Model library and tutorials: hundreds of sample models and step-by-step tutorials on how to model complexities of your supply chain are ready for download
  • Video library: experienced coaches and consultants show you the ropes one click at a time

TECHNICAL SUPPORT

LLamasoft provides comprehensive support and expert advice for our software application users.

To reach technical support, contact LLamasoft at 866-598-9832.